Last updated: 30/10/2025

1. Introduction

Welcome to Scrub A Dub Clean Gutter Cleaning & Repairs. We provide gutter-cleaning and related services (the “Services”) via our website at testgutter.skyrepairs.org.uk. We are committed to protecting and respecting your privacy.
This policy explains how we collect, use, disclose and safeguard your personal data when you visit our website or use our Services.

2. What information we collect

We may collect and process the following personal information:

• Contact information you give us: name, address, email address, phone number, service address.
• Service-related information: details of the gutter-cleaning service requested, property access details, timing.
• Payment information (via third-party payment processors) if you purchase services via the website. We do not store full payment card data ourselves.
• Website usage data: we may automatically collect analytics, your IP address, browser type, referring pages, pages visited, time spent, etc., via cookies or similar technologies.

3. How we use your information

We use your personal data for the following purposes:

• To provide you with the services you request (scheduling, performing gutter-cleaning, invoicing).
• To communicate with you about your booking, updates, confirmations, reminders.
• To process payments and manage billing.
• To improve our website and services (analytics, feedback).
• To comply with legal obligations (e.g., insurance records, health & safety requirements).
• With your consent, to send marketing communications (special offers, tips on gutter maintenance).

4. Legal basis for processing

We rely on one or more of the following legal bases:

• Performance of a contract: when you engage us to provide the gutter-cleaning service.
• Legitimate interests: to run our business, improve services and maintain website security.
• Consent: when you explicitly opt-in to marketing communications.
• Legal obligation: to retain certain records for compliance or insurance purposes.

5. Disclosure of your information

We may share your personal data with:

• Contractors or staff who perform the service at your property.
• Payment processors and financial services for billing.
• Analytics and website-hosting providers to monitor and maintain the website.
• Legal or regulatory authorities if required by law or to protect our rights.

We will not sell or rent your personal data to third parties for marketing purposes without your explicit consent.

6. Cookies and tracking technologies

Our website may use cookies and similar technologies to recognise your browser, collect analytics and improve our site.
You can manage cookie preferences via your browser settings. Please note that blocking some cookies may affect how our website works.

7. Data retention

We will retain your personal data as long as necessary to fulfil the purposes described in this policy, including for legal, insurance or tax requirements. Once data is no longer needed, we will securely delete or anonymise it.

8. Your rights

Depending on your location (for example if you are in the UK or EU), you may have the following rights:

• Right to access the personal data we hold about you.
• Right to correct (rectify) inaccurate or incomplete data.
• Right to erase your personal data (in certain circumstances).
• Right to restrict or object to processing.
• Right to data portability (receive your data in a structured format).
• Right to withdraw consent at any time (for marketing communications).
  If you wish to exercise any of these rights, please contact us at:
  020 3598 5907
  We will respond to your request within legal time-limits.

9. Security

We have implemented appropriate technical and organisational measures to protect your personal data from accidental loss, unlawful access or disclosure. While we strive to keep your data secure, no system can guarantee 100% security.

10. International transfers

If we transfer your personal data outside the UK/EEA, we will ensure adequate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

11. Links to other websites

Our website may contain links to third-party websites. We have no control over their content or practices, and we encourage you to review the privacy policies of any site you visit.

12. Changes to this policy

We may update this policy from time to time. We will post the revised version on our website and update the “Last updated” date. We encourage you to review this page periodically.

13. Contact us

If you have any questions, complaints or requests regarding this policy or our use of your personal data, please contact:
Scrub A Dub Clean Gutter Cleaning & Repairs
Unit D7 Ferrier Street Studios, Wandsworth, SW18 1SN
020 3598 5907